Transaction Dispute Form IB

    (For Mobile and Internet Banking)

    Customer Details






    Transaction Details

    Channel used

    Date of Transaction

    Amount in Birr

    Beneficiary Account number

    Beneficiary bank






    Dispute Reason

    Based on my examination of my account statement or inquiry with your customer service, I am disputing the transaction listed above based on the following:



    Declaration

    I hereby declare that all information provided in this dispute form is true to the best of my knowledge and the attachments are genuine and valid.