Digital-Channels Transaction on Fees and Charges

Types of ServicesFee / Charge
Debit card & PIN Issuance 1st Time Free
Debit card re-issuance ExpiredFree
Debit card re-issuance Lost/Stolen/damagedBirr 50
Local Gift & prepaid card Issuance / Reissuance & top upBirr 40
PIN re-issuance (For all local card)Birr 15
Zemen Platinum Travel Prepaid MasterCard Card & PINBirr 100
Zemen Platinum Travel Prepaid MasterCard Card/PIN
reissuance
Birr 100
Types of ServicesFee / Charge
ATM cash withdrawal, using Zemen Bank card at Zemen Bank
ATM (on us)
Free
Balance Inquiry using Zemen Bank card at Zemen Bank ATM (on
us)
Free
Account to Account transfer, using Zemen Bank card at Zemen
Bank ATM (on us)
Free
ATM cash withdrawal using Other Bank Local Card at Zemen
Bank ATM (off us)
As per eth-switch’s
pricing
ATM Balance Inquiry using Other Bank local Card at Zemen
Bank ATM (off us)
As per eth-switch’s
pricing
ATM Mini statement view using Other Bank local Card at
Zemen Bank ATM (off us)
As per eth-switch’s
pricing
ATM cash withdrawal using Other Bank International Card at
Zemen Bank ATM (off us)
Free
ATM Balance Inquiry using Other Bank International card at
Zemen Bank ATM (off us)
Free
ATM Mini statement view using Other Bank International card
at Zemen Bank ATM (off us)
Free
Types of ServicesFee / Charge
Payment at merchant by international cardFree
Cash advance by international cardFree
Types of ServicesFee / Charge
Account to account transfer to own account at Zemen BankFree
Cash advance by international cardFree
Account to account transfer to other account holder– With in
Zemen Bank
Free
Account to account transfer to other banks through ETH-switchAs per eth-switch’s
pricing
Account to account transfer to other bank through EATS (RTGS)X ≤ 10,000 Birr 50
>10,000 X ≤100,000 Birr 75
X > 100,000 Birr 100
Bill paymentFree
Transfer to 3rd party mobile money/ walletFree
Statement view or downloadFree
Self Top-up of local currency prepaid cards through IB/MAFree
Types of ServicesFee / Charge
Ecommerce transaction acquiring by using international card (Visa / Master Card)(Visa / Master Card)Free

Loan Fees and Charges

Sector/loan ProductMin.RateMax.Rate
All type of Export Related loans7.25%14.00%
Non-Export Loans
Agriculture16.00%17.90%
Building Construction Loan16.50%19.00%
Domestic Trade and Services16.50%19.25%
Financial Institution Loan16.50%18.25%
Health and Education Services14.25%16.25%
Hotel and Tourism( 5 Star rated )13.50%16.25%
Hotel and Tourism( 3-4 Star rated )15.00%17.75%
Hotel and Tourism(General Hotel)16.00%18.65%
Import16.50%19.00%
Industry/Manufacturing15.50%18.00%
Merchandise Loan15.00%17.00%
Microfinance Institution10.00%12.75%
Mines, Power and Water Resources13.00%16.00%
Transport Services16.50%18.25%
Consumer Loans16.25%18.00%
Diaspora Credit9.5%14.00%
Consumer Loans for Employees of Corporate ClientAs per signed SLA NegotiableAs per
signed SLA
Guarantee typeMin.RateMax.Rate
All type of Gurantee0.13%3.00%
DescriptionMin.RateMax.Rate
Loan Processing Fee2 ,500.000.25% of the approved loan
Appeal processing Fee1 ,000.000.05% on the initial request
Renewal fee (for all credit facilities including overdraw)7 ,500.000.01%
Repayment amendment2,500.002,500.00
Renegotiation Fee/Rescheduling/Waiver2 ,500.000.1% of outstanding
balance/ max Birr 20,000
Collateral substitution/replacement/release fee10,000.0010,000.00
Re-approval fee for any reason other than the Bank.5,000.005,000.00
Insurance premium fee300010% of the premium
Grace period Extension fee/additional G.PNA10,000
Guarantee Conversion feeNA0.25%
Merchandise pledge/release feeNA3,000.00
Late payment penalty feeExemptedExempted
Letter and loan statement feeNA100 plus 10/sheet
Audit confirmation feeNA100
Loan Administration/Account management fee at the time of settlementNA2.50%
Cancellation/suspension of foreclosure decisionAll costs incurred by the bank plus Br.
5000
All costs incurred by the bank plus Br.
5000
Conversion of OD to T/LNA0.25%
second degree Collateral registration permissionNA5,000.00
Movable ( vehicle, Machineries ETC) collateral management feeAs per NBE directiveAs per NBE directive
DescriptionMin.RateMax.Rate
All residential buildings100100+200/floor
All commercial buildings100100+200/floor
Project finance building (Real estate, apartments, hotels etc.)30003000+500/floor
Progress on projects20002000
Coffee hulling and washing siteMinimum
2000+1000/
100km,
hulling and
washing
construc�o
n as per
commercia
l building
Minimum 2000+1000/100km,
hulling and washing
construction as per
commercial building rate
Coffee plantation, tea and other plantation
30003000+1000/100 km
Flower farms and other plantations30003000+1000/additional green
house
Motor vehicle /Automobile5001500
Trucks-Dry Cargo, Fuel trucks as special purpose trucksNA2500/machinery
Construction and agricultural machineries and equipment'sNA2500/truck or cargo
factory/plant machineriesNA5000 per plant
Re-evaluation as per the customer request and procedural requirementNAHalf of the original fee
Re-evaluation of propoerties as per the banks initiationFreeFree

International Banking Service Charges and Fees

Type of serviceFee/ChargeRemark
Foreign Exchange Incoming Transfer
Services S
Service ChargeFree
Incoming Transfer - Cheque ServicesService Charges
2.00% a min of Birr 250.00 for OBP(Out Ward
Bills Purchase) and 1.5% a min of Birr 250.00
for OBC(Out ward Bills for Collection)
Postage ChargesFree
Import by Letier of Credit and Supplier
Credit
Exchange CommissionFrom LCY (Local Currency) acct. 2.5% and
From FCY(Foreign Currency) acct. Free
As perNational Bank of Ethiopia
Service Charge2%- 9% Deping account class
Import by Inward Bills for Collection
(CAD)
Exchange CommissionFrom LCY (Local Currency) acct. 2.5% and
From FCY(Foreign Currency) acct. Free
As per National Bank of Ethiopia
Service Charge2%- 4% Depending on account class
Outgoing transfer paymentExchange CommissionFrom LCY (Local Currency) acct. 2.5% and
From FCY(Foreign Currency) acct. Free
As per National Bank of Ethiopia
Service Charge2%- 8.85% Depending on account class
Confirmation Commission1%-2.5% Depending on account class
Extension Commission for LC
If additional period is involved1.5% - 6% Depending on account class
Extension within the period
(With90 Days)
Free-1% Depending on account class
Excess Drawing/ Increase of amount
on FOB Value
Exchange CommissionFrom LCY (Local Currency) acct. 2.5% and
From FCY(Foreign Currency) acct. Free
As per National Bank of Ethiopia
Service Charge2%-12% Depending on account class
Extension of Purchase Order ApprovalService Charge0.25%- 6% Depending on account class
ExportAdvising, Extension,
Amendment, Confirmation
Free
PostageActual Cost incurred
Outward Documentary Bills Purchase
(ODBP)and Outward documentary bills
sent for Collection (ODBC)
Exchange CommissionFree
Negotiation CommissionFree
PostageActual Cost incurred
Foreign Letier ofGuaranteeForeign bank guarantee issued at
the request of correspondent bank
abroad with their counter
guarantee
0.25%- 0.75% Depending on Gurantee Value
Outgoing foreign bank guarantee
against 130% deposit or with
credit facility
0.25%- 1% Depending on Gurantee Value
OthersAccount maintenance for financial
institutions(their account with us)
Free
NR Account closure (Including
Diaspora)
USD 10.00
Inactive account below USD 100.00
(excluding exporter)
USD 5.00/semi annual
Account Statement delivery by
SWIFT maintenance for financial
institution (their a
USD 5.00 Per message
Interest on Certificate Deposit -
Diaspora Account
Negotiable Less than LIBOR Rate
Interest on Non - Repatriable Birr
Account Diaspora
Twice Minimum Saving deposit rate set by
National Bank Ethiopia minimum balance
outstanding for the month paid in Birr
SWIFT Charges for Stop payment
orders
Birr 500.00 per message
Balance ConfirmationFree
SetilementofdocumentforexpiredL/CService Charge
Supplier Credit Handling FeeService Charge
Purchase order approvalService Charge
ShipmentmadeatierPurchaseOrderExpiryService Charge
Ethiopian Shippinglinesfreightpayment
fromBir
Service Charge
Sales of Cash or Pre paid MasterCardService Charge
Issuer cross border fee, Authorization
switching fee, Clearing fees &ATM
transaction fee
Service Charge
Types of servicesFees /Charges
Share transfer0.5% of the transaction value
from both parties. Min. 500
max. 10,000
Issuance of confirmation letterBirr 100.00
Share registration for collateral
purpose
Birr 1,000.00
Replacement of share
certificate
Birr 500/leaf
Power of attorney authenticationBirr 200
Type of serviceFee/ChargeRemark
Foreign Exchange Incoming Transfer
Services S
Service ChargeFree
Incoming Transfer - Cheque ServicesService Charges
2.00% a min of Birr 250.00 for OBP(Out Ward
Bills Purchase) and 1.5% a min of Birr 250.00
for OBC(Out ward Bills for Collection)
Postage ChargesFree
Import by Letier of Credit and Supplier
Credit
Exchange CommissionFrom LCY (Local Currency) acct. 2.5% and
From FCY(Foreign Currency) acct. Free
As perNational Bank of Ethiopia
Service Charge2%- 9% Deping account class
Import by Inward Bills for Collection
(CAD)
Exchange CommissionFrom LCY (Local Currency) acct. 2.5% and
From FCY(Foreign Currency) acct. Free
As per National Bank of Ethiopia
Service Charge2%- 4% Depending on account class
Outgoing transfer paymentExchange CommissionFrom LCY (Local Currency) acct. 2.5% and
From FCY(Foreign Currency) acct. Free
As per National Bank of Ethiopia
Service Charge2%- 8.85% Depending on account class
Confirmation Commission1%-2.5% Depending on account class
Extension Commission for LC
If additional period is involved1.5% - 6% Depending on account class
Extension within the period
(With90 Days)
Free-1% Depending on account class
Excess Drawing/ Increase of amount
on FOB Value
Exchange CommissionFrom LCY (Local Currency) acct. 2.5% and
From FCY(Foreign Currency) acct. Free
As per National Bank of Ethiopia
Service Charge2%-12% Depending on account class
Extension of Purchase Order ApprovalService Charge0.25%- 6% Depending on account class
ExportAdvising, Extension,
Amendment, Confirmation
Free
PostageActual Cost incurred
Outward Documentary Bills Purchase
(ODBP)and Outward documentary bills
sent for Collection (ODBC)
Exchange CommissionFree
Negotiation CommissionFree
PostageActual Cost incurred
Foreign Letier ofGuaranteeForeign bank guarantee issued at
the request of correspondent bank
abroad with their counter
guarantee
0.25%- 0.75% Depending on Gurantee Value
Outgoing foreign bank guarantee
against 130% deposit or with
credit facility
0.25%- 1% Depending on Gurantee Value
OthersAccount maintenance for financial
institutions(their account with us)
Free
NR Account closure (Including
Diaspora)
USD 10.00
Inactive account below USD 100.00
(excluding exporter)
USD 5.00/semi annual
Account Statement delivery by
SWIFT maintenance for financial
institution (their a
USD 5.00 Per message
Interest on Certificate Deposit -
Diaspora Account
Negotiable Less than LIBOR Rate
Interest on Non - Repatriable Birr
Account Diaspora
Twice Minimum Saving deposit rate set by
National Bank Ethiopia minimum balance
outstanding for the month paid in Birr
SWIFT Charges for Stop payment
orders
Birr 500.00 per message
Balance ConfirmationFree
SetilementofdocumentforexpiredL/CService Charge
Supplier Credit Handling FeeService Charge
Purchase order approvalService Charge
ShipmentmadeatierPurchaseOrderExpiryService Charge
Ethiopian Shippinglinesfreightpayment
fromBir
Service Charge
Sales of Cash or Pre paid MasterCardService Charge
Issuer cross border fee, Authorization
switching fee, Clearing fees &ATM
transaction fee
Service Charge